FREQUENTLY ASKED QUESTIONS
After the payment process is completed, we will send you an email receipt with all order and download information, so you can download the installation package and use it for your website.
In addition, you can instantly download the product from the download area
Yes, you are free to use our themes on as many websites as you like. We do not place any restrictions on how many times you can download or use a theme, nor do we limit the number of domains that you can install our themes to.
Yes, we provide Theme Installation Service and Extension Installation Service, in which we will install the theme/extension like their demos for you within 24 hours. No other customization would be done.
We offer no-questions-asked refunds to all customers within 30 days of your purchase. If you are not satisfied with our product, then simply send us an email and we will refund your purchase right away. Our goal has always been to create a happy, thriving community. If you are not thrilled with the product or are not enjoying the experience, then we have no interest in forcing you to stay an unhappy member.
Yes, the request should be raised up within 7 days after your purchase date. We only give you ONE exchange. The second request will not be accepted.